Neola offers worldwide delivery. We offer free UK deliveries. All orders come in our branded packaging.
When you place your order the expected delivery date will be shown during the checkout process and you will also receive a confirmation email. All deliveries are tracked and must be signed for, please ensure that someone will be at the delivery address. In case nobody is present at the time of delivery, then Royal Mail will leave a calling card and you will be able to reschedule your delivery for a more convenient time.
Please be aware that UK public holidays will affect your expected delivery date. Please note we are unable to deliver on Bank Holidays.
All UK standard deliveries and returns are free of charge - delivery within 1-2 working days.
Express UK morning delivery £10 - delivery next working day in the morning. Order by 3pm for express delivery services.
Continental European £5 - delivery within 3-5 working days.
Rest of the world £10 - delivery within 3-5 working days.
The European and International delivery options become available once you select a non-UK country as part of the delivery address.
Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer.
Out of stock items will be delivered within 6-8 weeks. The goods will be delivered to the delivery address provided by you at the time that the order was placed.